The traveler journey starts long before stepping onto a plane, cruise ship or train: it is the entire end-to-end customer experience from thinking about a destination, the visas/credentials needed to enter a country, all the way to the impressions of the journey after returning home. How this experience evolves is a core service of InterVISTAS.
What do customers want in services, amenities, and retail? Can government-required processes be reduced in steps or time requirements? What are the kinds of processes that will create a seamless journey through pandemic recovery, and future shocks to global mobility? These are all questions that InterVISTAS can help you find the answers to. We can also equip you with the tools and data collection strategies needed to continue monitoring these changes over time.
- Borders, Security, & Health Measures
- Customer Satisfaction Surveys
- Seamless Travel Technologies
- Hub Improvements
- Operational Excellence
Borders, Security, & Health Measures
InterVISTAS is a leader in evolving models of border management and developing innovative processes for security. Our team of experts have backgrounds in border operations, security practice, and are even CAPSCA trained to be able to prepare for and deal with public health events. We help identify automated technologies, conduct benchmarking, and create plans and processes that can streamline border operations, security management, and future healthcare quarantine and vaccination requirements, especially as global travel begins to recover. With a depth of knowledge and a focus on innovation, InterVISTAS is a trusted partner that can help you prepare for and address any border, security, or health issues you may face.
Vancouver International Airport Customer Experience Benchmarking Program
Regina International Airport Master Plan Traffic Forecast
Economics & Finance
How Can We Help?
Customer experience is a crucial part of travel-based organization. Contact us today to learn about how InterVISTAS can empower you with the tools, data, and insights to optimize your customer experience and see real results.
Our Service Offerings
Policy Analysis & Regulations
If you need help navigating the complex world of policy and regulation, our team provides everything from expert witnesses to regulation changes and reviewals.
Travel & Mobility
Plan routes with confidence and make informed decisions about destinations, cargo, and logistics.
Economics & Finance
Assess impacts and make strategic plans about investments, assets, and commercial development opportunities using robust forecasts and expert financial and economic insights.
Planning & Development
Develop and plan your facilities to be future-ready with evidence-based insights, tailored solutions, and an understanding of new and emerging trends in the industry.