The Challenge
Currently, several organizations are involved in elements of tourism development and marketing in Puerto Rico. For several years, many have believed that a new approach should be taken to become more effective. InterVISTAS was commissioned by the Puerto Rico Hotel & Tourism Association to complete a DMO review and to identify and evaluate options for tourism organization in Puerto Rico to maximize the business opportunity for the destination.
Our Role
This initiative included several core components:
- review and assessment of current DMO organization in Puerto Rico
- global review of over 20 DMOs around the world to identify best practices and applications
- identification and evaluation of alternative organizational models
- development of recommendations for tourism organization in Puerto Rico
InterVISTAS presented the results of our research & analysis, consultation and recommendations to industry stakeholders in Puerto Rico.
Results
The Governor of Puerto Rico has announced that they will adopt our recommendations and move forward with implementation.